Privacy Policy
Last updated: 1 September 2026
CodeFlamme (Private) Limited ("CodeFlamme," "we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
This policy applies to visitors of codeflamme.com and anyone who contacts us, applies for a job with us, or otherwise interacts with our services.
1. Who We Are
CodeFlamme (Private) Limited is a software development company registered in Pakistan, with our head office at:
Plaza 38, Block L, Khayaban-e-Amin, Lahore, Punjab, Pakistan
For any privacy-related questions, contact us at: hello@codeflamme.com
2. Information We Collect
We collect information in the following ways:
2.1 Information You Provide Directly
- Contact form submissions: full name, email address, company name, country, service interested in, budget range, and project description
- Newsletter sign-ups: email address
- Job applications: full name, email address, resume/CV, LinkedIn or portfolio URL, and any cover note you provide
- Discovery call bookings: information you provide via our Calendly booking page, including name, email, and any notes you add
- Direct communication: any information you share with us via email, WhatsApp, or other messaging channels
2.2 Information Collected Automatically
- Analytics data: pages visited, time spent on site, referral source, device and browser type, approximate location (via IP address), collected through Google Analytics
- Cookies: see our Cookie Policy for full details on the cookies we use and how to manage your preferences
- Advertising data: if you arrive via a paid ad campaign, we may collect data through Meta Pixel or LinkedIn Insight Tag for campaign performance measurement and retargeting
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Process job applications and communicate with candidates
- Send you our newsletter, if you have opted in (you can unsubscribe at any time)
- Improve our website, content, and services based on usage patterns
- Comply with legal obligations
- Detect and prevent fraud or misuse of our services
We do not sell your personal information to third parties.
4. Legal Basis for Processing (EU/UK Visitors)
If you are located in the European Union or United Kingdom, we process your personal data under the following legal bases, in accordance with the General Data Protection Regulation (GDPR):
- Consent: for newsletter sign-ups and non-essential cookies
- Contract: to respond to your enquiry or deliver services you have requested
- Legitimate interest: for analytics, security, and improving our services
- Legal obligation: where required by applicable law
5. Third-Party Services We Use
We share limited data with the following third-party service providers, solely to operate our website and business:
| Service | Purpose |
|---|---|
| Google Analytics | Website usage analytics |
| Google Tag Manager | Tag and script management |
| Meta Pixel | Advertising performance and retargeting |
| LinkedIn Insight Tag | Advertising performance and retargeting |
| Calendly | Discovery call scheduling |
| [Mailchimp / ConvertKit] | Newsletter delivery |
| CodeFlamme Client Portal | Client billing and payments via our integrated merchant portal |
| Microsoft Clarity / Hotjar | Session recording and heatmaps for UX improvement |
Each of these providers has its own privacy policy governing how they handle data. We encourage you to review their policies directly.
6. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy:
- Contact form and project enquiries: retained for [X months/years] after the last interaction, or until you request deletion
- Job applications: retained for [X months] for consideration against future roles, unless you request earlier deletion
- Newsletter subscribers: retained until you unsubscribe
- Client project data: retained per the terms of your service agreement with us, and deleted upon project completion unless a support retainer is in place
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the data we hold about you
- Correction: request correction of inaccurate data
- Erasure: request deletion of your data ("right to be forgotten")
- Portability: request your data in a portable format
- Objection: object to certain types of processing, including marketing
- Withdraw consent: withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at hello@codeflamme.com. We will respond within the timeframe required by applicable law (typically 30 days).
8. International Data Transfers
As a Pakistan-based company serving clients internationally, your data may be transferred to and processed in countries outside your own, including Pakistan and the United States (where some of our third-party service providers are based). We take appropriate measures to ensure your data remains protected in accordance with this policy, regardless of where it is processed.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal data, including encryption in transit, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: hello@codeflamme.com
Address: Plaza 38, Block L, Khayaban-e-Amin, Lahore, Punjab, Pakistan