01
Performance
Security vulnerabilities go unpatched
Outdated dependencies and unpatched CVEs are the most common breach entry points — and the most preventable with active maintenance.
40%
visitors lost at 3s+
Website & App Maintenance Services — Keep Your Digital Product Fast, Secure, and Evolving
We provide ongoing maintenance retainers for live web and mobile products — bug fixes, security patches, performance monitoring, and continuous feature development.
40+ products on active maintenance retainers | Average response time under 4 hours
- Projects shipped
- 0+
- Clients worldwide
- 0+
- Satisfaction
- 0%
- Avg Response
- <0h
Projects shipped
Clients worldwide
Satisfaction
Avg Response
WHY CODEFLAMME
- Discovery → design → delivery under one roof
- Two-week sprints with live demos every Friday
- Dedicated team — no freelancers or hand-offs
- NDA before every project, full IP ownership
RESPONSE TIME
<24h
We reply to every inquiry within one business day with a structured plan.
Problems We Solve
Problems We Solve
Legacy platforms, scaling bottlenecks, and one-size-fits-all tools — we see these patterns every week.
- 02
Architecture
Performance degrades silently
Databases grow, APIs break, and traffic patterns change. Without active monitoring, degradation runs for weeks before users complain.
3×
rebuild cost at scale
- 03
Fit
No capacity for ongoing improvements
Teams focused on new products cannot also maintain older ones. Features stagnate, bugs accumulate, and users move to competitors.
0%
workflow match
WHY CODEFLAMME
Not Another Offshore Vendor
We know the hesitation. Here's exactly how we're different.
You Talk to the People Building It
No account managers relaying messages. You're in direct contact with the founder and senior engineers on your project — every sprint, every decision.
No Bench Rotation
The team that scopes your project is the team that ships it. We don't swap engineers mid-project to free them up for someone else.
NDA Before We Talk Details
Your idea and IP are protected from the first real conversation — not after contracts are signed.
Full IP, Zero Strings
Every line of code, every design file, transfers to you on delivery. No licensing, no retained rights, no surprises.
Our Approach
Proactive Maintenance That Prevents Problems Before They Reach Users
Our retainers are structured around prevention, not reaction. Every month we run automated dependency audits, performance benchmarks, and security scans — addressing findings before they become incidents. You receive a monthly health report covering uptime, performance scores, security status, and all completed work. Critical issues are responded to within 2 hours.
Onboarding starts with a technical audit: stack inventory, hosting and observability gaps, backup restore proof, and a known-issue backlog. We wire uptime and error monitoring, document runbooks for common failures, and agree severity definitions so “critical” means the same thing to your team and ours. Monthly work mixes planned hygiene (dependency bumps, CVE patches, DB index and backup checks, Core Web Vitals spot-checks) with SLA-backed bug triage and a block of feature hours for small product improvements that would otherwise wait for a project kickoff.
Third-party APIs — payments, CRM, auth providers — get watched for breaking changes. When something fails at 2 a.m., you already have a Slack channel, escalation path, and restore procedure — not a scramble to find who still has production access. Retainers are for products that must stay live; they are not an excuse to ignore tech debt forever, which is why health reports surface debt trends before they become outages.
- Monthly dependency audits, benchmarks, and security scans
- Health report covering uptime, performance, and security
- Critical issues responded to within 2 hours
- Prevention-first: patch and monitor before users file tickets
- Allocated feature hours so small improvements do not need a new SOW
IMAGESystem monitoring / health dashboard
Capabilities
What We Deliver
Focused delivery areas — assembled as one team, shipped with clear ownership.
- 01
Bug Fixes & Issue Resolution
Priority queue for bug reports — critical issues responded to within 2 hours and resolved within 4, standard bugs triaged within 24 hours.
- 02
Security Updates & Patching
Monthly dependency updates, CVE scanning, and security patch deployment across all application layers.
- 03
Performance Monitoring
24/7 uptime monitoring, Lighthouse performance audits, and Core Web Vitals tracking with proactive alerts.
- 04
Database Maintenance
Index optimisation, query performance reviews, backup verification, and database growth management.
- 05
Feature Development Hours
Allocated monthly hours for small features, copy changes, and UI improvements without requiring a full project scope.
- 06
Integration Updates
Monitoring and updating third-party API integrations (payments, CRMs, analytics) as providers release breaking changes.
- 07
Monthly Health Reports
Written summary of uptime, performance scores, security status, and all completed work delivered on the 1st of each month.
- 08
Disaster Recovery & Backups
Automated daily backups with monthly tested restore procedures and a documented incident response runbook.
How We Maintain Products
Prevention-First Retainers With Real Ownership
Clear retainer deliverables, deliberate stability-vs-upgrade trade-offs, and engineers who keep product context — not a faceless ticket queue.
- 01
What the Retainer Includes
SLA-backed bug response, monthly security and dependency updates, monitoring, database and backup hygiene, allocated feature hours, and a written health report — so stakeholders see prevention work, not only firefighting.
- 02
Stability vs Change Trade-offs
Aggressive dependency upgrades reduce CVE risk but can break production; freezing versions is quieter until something critical lands. We batch upgrades, test in staging, and schedule risky changes away from peak traffic — documented in the monthly plan.
- 03
Owned Product Care, Not Ticket Queues
Offshore “support desks” often mean slow triage with no architectural memory. We maintain context on your codebase, integrations, and prior incidents — so fixes address root causes and small features ship without re-explaining the system every sprint.
- 04
Works for Products We Did Not Build
We onboard third-party or inherited apps with a full audit, monitoring setup, and documentation pass before the SLA clock starts. You get operational ownership transferred — not a shrug that “we didn’t write this.”
Technology Stack
Built With the Right Tools for Every Challenge
Monitoring, patching, and performance tooling across your existing web, mobile, and cloud stack.
LAYERS
04
TOOLS
18
01
STACK_LAYER
Web
02
STACK_LAYER
Mobile
03
STACK_LAYER
Cloud & Ops
FAQ
Frequently Asked Questions
Can't find what you need? Talk directly with our team.
Book a Discovery CallBug fixes with SLA-backed response times, monthly security dependency updates, performance monitoring, database maintenance, backup verification, feature hour allocation, and a monthly health report.
Ready to build something powerful?
Tell us what you are building. We will respond within 24 hours with a clear, honest assessment — no pressure, no sales pitch.
NDA protected · Reply within 24 hours · No commitment required